Charles George VA Medical Center - Asheville, NC
Visitation is essential to healing and well-being of our Veteran patients and their families. We welcome and support the involvement and presence of family and friends during the delivery of health care services.
Questions regarding visitation should be referred to the Service Level Patient Advocate on each clinical unit, typically the Nurse Manager or to the Patient Advocate.
Acute Mental Health Unit
Monday through Friday: 6 p.m. - 8:30 p.m.
Saturday, Sunday and Holidays: 1 p.m. to 5 p.m. and 6 p.m. to 8 p.m.
Arrangements for visitation at other times will be determined in collaboration with the nursing staff and medical team.
Substance Abuse Residential Rehabilitation Treatment Program
Friday through Sunday: 4 p.m. - 9 p.m.
Number of Visitors
In the interest of the patient's welfare, visitors will be limited to a reasonable number at a given time.
Food and Beverages
Visitors may not bring food or beverages to patients without authorization from unit physicians or nurses.
Children Under 12 Years of Age
Children should not be left unattended. If a child who is left unattended on a clinical unit creates a safety violation, causes a disturbance, or is in danger of contaminating or being contaminated by any patient, the charge nurse or nursing coordinator may request that the parent or responsible adult remove the child from the Ward or the Medical Center.
Members of the clergy are welcome to visit patients who are members of their particular religious group at any time at the discretion of the unit physicians or nurses.
For the health and well-being of a patient, the attending physician may limit, restrict, or deny visitation. We apologize for any inconvenience when this occurs, and appreciate your understanding that it may be medically necessary.
VA General Visitation Policy
The medical center respects the patient's right to make decisions about his or her care, treatment and services, and to involve the patient's family in care, treatment, and services decisions to the extent permitted by the patient or surrogate decision-maker. "Family" is defined as a group of two or more persons united by blood, or adoptive, martial, domestic partnership, or other legal ties. The family may also be a person or persons not legally related to the individual (such as significant other, friend or caregiver) whom the individual considers to be family. A family member may be the surrogate decision-maker, as defined in VHA Handbook 1004.02, if authorized to make care decisions for the individual, should he or she lose decision-making capacity or choose to delegate decision making to another. The medical center allows a family member, friend or other individual to be present with the patient for emotional support during the course of stay. The medical center allows for the presence of a support individual of the patient's choice, unless the individual's presence infringes on other's rights or safety, or is medically or therapeutically contraindicated. The individual may or may not be the patient's surrogate decision-maker or legally authorized representative. The hospital prohibits discrimination based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression.