MyHealthevet - Charles George VA Medical Center - Asheville, NC
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Charles George VA Medical Center - Asheville, NC



VA Healthcare Team Member Kevin Stephens works on My HealtheVet Secure Messaging.MyhealtheVet is a free, online Personal Health Record available to Veterans, their family members and VA employees.

With an upgraded account veterans receving healthcare at our facility will be given new tools to help manage their healthcare online.  Benefits of an upgraded account include:

  • Online Prescription Refills
  • Appointment Lists (past and future)
  • View VA Lab Test Results (VA Chemistry + Hematology)
  • Access Selected Military Service Information (MOS Codes, Rank, Service Dates, etc...)
  • Ability to send and receive online Secure Messages with Primary Care Providers, Medical and Surgical Speciality Clinics, and Mental Health Providers

Getting Registered with My HealtheVet is Easy!

To register, just access the website at, click on the green “Register Today!” button on the right-hand side of the screen and complete all fields marked with a red asterisk (entering information in fields that don’t have a red asterisk is optional).

Upgrade Your Account

In-Person Authentication is a security measure intended to protect patient privacy that allows Veteran users to enjoy the fullest benefits of My HealtheVet.

  1. During your next VA visit show one form of valid government-issued photo ID to a designated VA staff member at one of the following locations:
  • Charles George VAMC in Asheville (Oteen) – My HealtheVet Office (Located in front of "1West" speciality clinics by the Charles George Statue Entrance), Library Office or Release of Information Office
  • Rutherfordton CBOC – Front Desk Reception Clerk
  • Franklin CBOC – Front Desk Reception Clerk 

2. Upgrade with a DS Login from ebenefits. DS Login Upgrade quickguide.

3. Upgrade with an account. Upgrade quickguide

 Authenticated VA Patients Can:

  • View past and future appointments
  • View lab work results (chemistry and hematology)
  • Send and receive online Secure Messages with Primary Care Providers and participating Speciality Clinics
  • Access Selected Military Service Information (MOS Codes, Rank, Service Dates, etc...)

MyHealtheVet Quick Guides:

Medication refill...
Health Records...
Secure Messaging...


For Questions and Techncial Support Concerning My HealtheVet, Contact: 

Scott Pittillo
CGVAMC My HealtheVet Coordinator
828.298.7911 Ext. 5954


Contact Info


  • Charles George VA Medical Center

Contact Number(s)

  • 828-298-7911 Ext. 3511
  • 828-298-7911 Ext. 5954

Hours of Operation

  • Mon-Fri 8:00am-4:30pm