Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.

Charles George VA Medical Center - Asheville, NC



VA Healthcare Team Member Kevin Stephens works on My HealtheVet Secure Messaging.My HealtheVet is a free, online Personal Health Record available to Veterans, their family members and VA employees. With an upgraded account veterans receving healthcare at our facility will be given new tools to help manage their healthcare online.  Benefits of an upgraded account include:

  • Online Prescription Refills
  • Appointment Lists (past and future)
  • View VA Lab Test Results (VA Chemistry + Hematology)
  • Access Selected Military Service Information (MOS Codes, Rank, Service Dates, etc...)
  • Ability to send and receive online Secure Messages with Primary Care Providers, Medical and Surgical Speciality Clinics, and Mental Health Providers

All Primary Care Providers, including the main campus in Asheville, Rutherfordton and Franklin CBOCs, and Home Based Primary Care, use Secure Messaging with their patients.

Secure Messaging is also used by Medical and Surgical Speciality Clinics, Mental Health Providers, and administrative offices such as the Patient Advocate.  We continue to expand Secure Messaging thoughout our facilty with the goal of providing you access to all clinical areas of our facility as soon as possible.

Getting Registered with My HealtheVet is Easy!

To register, just access the website at, click on the green “Register Today!” button on the right-hand side of the screen and complete all fields marked with a red asterisk (entering information in fields that don’t have a red asterisk is optional).

Registered VA Patients Can:

  • Refill prescriptions
  • Record military and family health histories
  • Record and track illnesses, accidents, or other events
  • Record and track over-the-counter medications, immunizations, and tests 
  • Record, track, and print important vital statistics
  • Explore “Healthy Living Centers,” “Diseases & Conditions Centers,” and online Medical Libraries
  • Use self-assessment tools

Upgrade Your Account

In-Person Authentication is a security measure intended to protect patient privacy that allows Veteran users to enjoy the fullest benefits of My HealtheVet.

  1. Fill out the My HealtheVet release of information form (VA Form 10-5345a)
  2. During your next VA visit, submit your completed form and show one form of valid government-issued photo ID to a designated VA staff member at one of the following locations:
  • Charles George VAMC in Asheville (Oteen) – My HealtheVet Office (Room 1B173, located next to Patient Advocate), Library Office or Release of Information Office
  • Rutherfordton CBOC – Front Desk Reception Clerk
  • Franklin CBOC – Front Desk Reception Clerk 

In addition to the above, Authenticated VA Patients Can:

  • View past and future appointments
  • View lab work results (chemistry and hematology)
  • Send and receive online Secure Messages with Primary Care Providers and participating Speciality Clinics
  • Access Selected Military Service Information (MOS Codes, Rank, Service Dates, etc...)

For Questions and Techncial Support Concerning My HealtheVet, Contact: 

Scott Pittillo
CGVAMC My HealtheVet Coordinator
828.298.7911 Ext. 5954


Contact Info


  • Charles George VA Medical Center

Contact Number(s)

  • 828-298-7911 Ext. 3511
  • 828-298-7911 Ext. 5954

Hours of Operation

  • Mon-Fri 8:00am-4:30pm