Contacting a Patient
If you come to visit a patient, please see our maps for directions and parking locations. You may also wish to review our visiting hours and policies page.
If you would like to send a card, gift or flowers to a patient, the mailing address is:
Patient Name (Patient Ward & Room Number)
c/o Asheville VA Medical Center
1100 Tunnel Road
Asheville, NC 28805
For the location of an inpatient or their phone number, dial the Medical Center at 828-298-7911 or 1-800-932-6408.
Telephone Care
Please call our telephone care line if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment. Your location determines which number to use.
- Within the Asheville area: 298-7911
- Outside of the Asheville calling area:
Toll-free 1-800-932-6408
- If you are sick and wish to speak to a nurse, press 5.
Schedule an Appointment
To schedule an appointment, please contact us at any of the numbers listed on our appointments page, or visit My HealtheVet.
Patient Representative
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is available on our customer service page.
Transition Assistance for Returning Soldiers - OEF/OIF
VAMC Asheville provides specialized assistance and a seamless transition for veterans who have served in Operation Enduring or Iraqi Freedom (OEF/OIF) and their families through the adjustment process of pre-and post-deployment.
Patrick McKinsey, MSW, LCSW, Coordinator, OEF/OIF Program Manager Phone: 828-298-7911 ext. 5554
Compensation and Pension
To speak with someone in compensation and pension, call the Medical Center at 828-298-7911 ext. 3960 or 1-800-932-6408.
Inquiry Routing and Information System
VA has establised an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.
Former POW Advocate
Our Former Prisoners of War Advocate can provide special assistance to former POWs.
John Cowart, LCSW
Assistant Chief, Social Work Service
Charles George VAMC, Asheville NC
828.298.7911 ext: 5285
fax: 828.299.5992
Minority Veterans Coordinator
The Minority Veterans Coordinator is Damita Klaiber, Equal Employment Opportunity Officer and Alternate Dispute Resolution specialist who can be reached at (828) 296-4490. The Minority Veterans Program goals are to increase local awareness of minority Veteran related issues and promote the use of VA benefits, programs and services by minority Veterans.
News Media
Members of the news media should contact our Communications Office at 828-298-7911 ext. 4446.
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