Contacting a Patient

If you come to visit a patient, please see our maps for directionsand parking locations. You may also wish to review our visiting hours and policiespage.

If you would like to send a card, gift or flowers to a patient, the mailing address is:

Patient Name (Patient Ward & Room Number)
c/o Asheville VA Medical Center
1100 Tunnel Road
Asheville, NC 28805

For the location of an inpatient or their phone number, dial the Medical Center at 828-298-7911 or 1-800-932-6408.

Telephone Care

Please call our telephone care line if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment. Your location determines which number to use.

• Within the Asheville area: 298-7911
• Outside of the Asheville calling area:
  Toll-free 1-800-932-6408
• If you are sick and wish to speak to a nurse, press 6.

Schedule an Appointment

To schedule an appointment, please contact us at any of the numbers listed on our appointments page, or visit My HealtheVet.

Patient Representative

If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is available on our customer service page.

Transition Assistance for Returning Soldiers - OEF/OIF

VAMC Asheville provides specialized assistance and a seamless transition for veterans who have served in Operation Enduring or Iraqi Freedom (OEF/OIF) and their families through the adjustment process of pre-and post-deployment.

Kristen Robinson, MSW, LCSW, Coordinator, OIF/OEF Program Manager  Phone: 828-298-7911 ext. 15554

Compensation and Pension

To speak with someone in compensation and pension, call the Medical Center at 828-298-7911 ext. 15030 or 1-800-932-6408.

Inquiry Routing and Information System

VA has establised an inquiry routing and information systemwhich provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.

News Media

Members of the news media should contact our Communications Office at 828-298-7911 ext 15533.

Web Manager

To report problems with this Web site, please contact the Facility Web Manager.